Budda boom budda bing! East Side Mario's is known for great value, but what keeps people coming back is the quality of the food. And let's not forget the fun. So come on in, bring the family, sit down and get ready for the good time that comes with a great meal.
Waited over an hour for our meals. The establishment was not even full. When we asked for our bill the waitress said she will try and push our orders through??? They waived 5he food from the bill but charged us for the bread and salad. We advise there are plenty of better restaurants in Whitby to eat at!!
It's been years since I had been to an East Side's, as I'm not a big fan of chain restaurants. I was pleasantly surprised. The food was fresh, quick, and the service was good. The food wasn't as heavy and bland as I expected, but light and flavourful. I judged too quickly, and will give this place another shot when we crave some Italian.
Great restaurant, we go here with the family all the time. Exceptional value with unlimited soup and salad is great! You can't find value like this anywhere else in Whitby - trust me, we've looked. To everyone elses comments, you do get what you pay for - this is not a fine dining restaurant.
Keep up the Good Work ESM!
I went here with my family and the service was terrible! Drinks took forever and the only time our waitress came over was to check we were finished to clear. There was no bringing the food out, no bringing the check...by the end of it I wasn't sure who I was supposed to tip. My daughters pasta was barely warm and the loaves of bread seem to be shrinking. But you get what you pay for.
I go here with my family on and off. Chain Italian place that while no means is exemplary usually does a good job. Last night had to wait 15 minutes to be seated even though restaurant was maybe 10% full. No hostess on duty but I counted 7 waitresses. After being seated the confusion continued as a couple of servers tried to take our orders.
I notice the Garden Salad is almost all iceberg lettuce now. It was quite unappetizing. The bread is hilarious. What used to be a small loaf is now no bigger than a roll. The entrees came out but all were obviously overcooked. I had the suspicion mine (the scallops carbonara) was a mistaken order from earlier that was put aside and re-served to me. I base that on the indelicate observation that I have been up all night with terrible stomach cramps and you can guess the rest. I know, I know. Ordering shellfish at a chain restaurant means you get what you deserve.
Overall the restaurant was very very dirty. Lots of unbussed tables left lying around. I noticed that people coming in were continually being sent to the same 5 tables which were the only ones being cleaned. Washroom was comparable to one you would find at a bus terminal. Although I have enjoyed ESM in the past, after some previously so-so visits and this current terrible visit I think I am done with them for good.
